Responsible Gaming at 3330kh

Protecting Minors in Your Household

If you share a device or computer with younger family members, we strongly recommend taking the following precautions to prevent underage access to the 3330kh platform:

• Never save your 3330kh login credentials in your browser's autofill or password manager on a shared device.
• Always log out of your 3330kh account when you have finished your session on a shared device.
• Enable parental control software on shared devices — several free and paid options are available for Android and iOS.
• Keep your username and password confidential. Never share your login details with anyone, including other adults.
• Speak openly with your children about responsible online behaviour and the risks of gambling before the age of 21.

Deposit Limits

Set a maximum deposit amount over a chosen time period — daily, weekly, or monthly. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Deposit limits take effect immediately when set and can only be increased after a 72-hour cooling-off period to prevent impulsive decisions.

• Daily limit: caps your total deposits within any 24-hour period.
• Weekly limit: caps your total deposits across any 7-day rolling window.
• Monthly limit: caps your total deposits within a calendar month.

Loss Limits

A loss limit restricts the total amount you can lose over a set time period. If your net losses reach your specified ceiling within the period, your account will be restricted from further real-money gameplay until the period resets. Like deposit limits, reductions take effect immediately, while increases require a 72-hour cooling-off period.

Session Time Limits

Set a maximum duration for any single gaming session. When your session time limit is reached, you will receive a notification and be logged out automatically. This tool is particularly useful for players who lose track of time during live casino or crash game sessions. You can set session reminders as a softer alternative — a pop-up notification at your chosen interval that lets you decide whether to continue or stop.

Time-Out (Short Break)

A time-out is a voluntary, temporary suspension of your 3330kh account. You choose the duration — from 24 hours up to 6 weeks. During a time-out period, you cannot log in, deposit, or place bets. Any pending withdrawals will still be processed. Time-outs are ideal for players who feel they need a short break to regain perspective without committing to a longer exclusion.

• Available durations: 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, 6 weeks.
• Time-outs cannot be reversed once activated — they run for their full duration.
• To activate a time-out, contact [email protected] or use the account settings panel.

Self-Exclusion

Self-exclusion is a longer-term restriction available to any player who feels that their gambling has become, or risks becoming, a problem. When you self-exclude, your 3330kh account is fully suspended for a minimum of six (6) months, with options extending to one year, two years, three years, or permanently. During self-exclusion:

• You cannot log in, deposit, or access any gaming content on 3330kh.
• You will be removed from all marketing communications immediately.
• Any outstanding balance will be refunded to your registered payment method.
• After the exclusion period ends, you must contact support to manually reactivate your account — reactivation is not automatic.
• Permanent self-exclusion is irreversible. We strongly encourage players considering permanent exclusion to use this option if they believe they will not be able to gamble safely in the future.

To begin self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and state your preferred exclusion duration. Our team will process your request within one business day.

Reality Check Notifications

Reality check pop-ups appear at regular intervals during your gaming session — at 30-minute intervals by default, adjustable to 15 or 60 minutes. Each pop-up displays your net win/loss for the current session and the time you have spent playing, giving you a factual snapshot to help inform your decision to continue or stop.

Talk to Someone You Trust

Sharing your concerns with a trusted family member, close friend, or religious advisor can be an important first step. In Bangladesh, family networks are a significant source of support. You do not have to navigate this alone — and the people who care about you will almost always prefer to know so they can help.

Seek Professional Counselling

Mental health professionals and counsellors in Bangladesh's major cities — Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi — are increasingly aware of gambling-related issues and can provide confidential, non-judgmental support. If you are unsure where to start, speak to your general physician who can refer you to an appropriate specialist.

National Mental Health Helpline

The Kaan Pete Roi helpline (Bangladesh) offers free, confidential emotional support by phone. If gambling is affecting your mental health or you are experiencing distress, please reach out to a helpline service in your area. Our support team can help point you toward the most appropriate local resource if you are unsure who to contact.

Set a Budget Before You Play

Decide exactly how much money you are comfortable spending before you open the app. Treat this amount as the cost of an evening's entertainment — not as an investment that is supposed to produce a return. Once you have spent your budget, stop for the day regardless of whether you are winning or losing.

Set a Time Limit Before You Play

Alongside a spending budget, set a time budget. Decide in advance how long you will play and stick to it. Using 3330kh's session time reminder tool makes this easy — simply set your preferred session length and the platform will alert you when your time is up.

Never Gamble When Emotional

Gambling while angry, anxious, depressed, or under the influence of alcohol significantly increases the risk of impulsive decisions and loss of control. If you are experiencing strong negative emotions, step away from the platform and return only when you feel calm and clear-headed.

Accept That Losses Are Normal

Every casino and sports betting platform is designed such that, over time, the house holds a mathematical edge. Losses are a predictable and normal part of the experience — not a run of bad luck that is about to reverse. Never gamble with money you cannot afford to lose, and never view a loss as a debt that you need to win back.

Take Regular Breaks

Step away from the screen regularly — even mid-session. Get a drink of water, take a short walk, or simply close the app for a few minutes. Regular breaks help you maintain perspective, prevent you from making decisions on autopilot, and make the overall experience more enjoyable.

Keep Gambling in Balance

Gambling is one leisure activity among many. If you notice that other hobbies, social activities, or responsibilities are being crowded out by time spent on 3330kh, that is a signal to rebalance. A healthy life includes work, family time, physical activity, and a variety of leisure interests — gambling should occupy only a small, well-defined portion of your leisure time.